About GENERATORS SOUTH AFRICA also Known as GENSET SA

Generators South Africa, also known as GenSet SA, is a specialist supplier of diesel generators and power equipment serving customers across South Africa and the wider African market.

Our business focuses on providing dependable power-generation solutions for homes, businesses, commercial facilities, construction sites, farms, industrial operations and other applications where reliable backup or primary power is required.

We supply generator sets across a wide range of power requirements, from smaller portable generators through to large industrial diesel generator systems. Our product range includes generator sets from established manufacturers and brands such as Hyundai, Cummins, Perkins, FAW, Volvo and Caterpillar, subject to availability and applicable distribution arrangements.

Our generator range covers a broad selection of applications, including petrol generators, diesel generators, silent generator sets, standby generators and larger industrial power solutions. We also supply selected power equipment such as petrol water pumps, air compressors and garden machinery.

Our Hyundai Power Products Partnership

In 2021, our company was appointed to an African distribution role for Hyundai Power Products following discussions with Hyundai Corporation in Korea.

Our experience in machinery sales, engineering support, maintenance and after-sales service has enabled us to develop a strong understanding of the power equipment market and the requirements of customers who depend on reliable machinery.

Through our Hyundai product offering, customers can access a range of petrol and diesel-powered equipment suitable for different residential, commercial and industrial applications.

Quality Products and Competitive Pricing

At Generators South Africa, our objective is to provide customers with reliable equipment at competitive prices while maintaining a high standard of service.

We understand that purchasing a generator is an important investment. For that reason, we aim to help customers select equipment that is appropriately suited to their power requirements, application and operating environment.

We also provide support beyond the initial sale. Where applicable, warranty repairs and technical work are handled through our service network, and we maintain access to spare parts and replacement components for supported generator models.

Our Commitment to Customers

We believe that a successful business is built on trust, professionalism and long-term relationships.

Our approach is straightforward: we aim to treat customers, suppliers, employees and business partners with the same respect, honesty and courtesy that we expect in return.

We are committed to:

Providing accurate and useful product information.
Helping customers choose the right generator for their requirements.
Offering competitive pricing wherever possible.
Communicating clearly throughout the sales and delivery process.
Supporting customers after the sale.
Handling warranty and service matters professionally.
Conducting our business honestly and ethically.
Building long-term relationships rather than focusing only on individual transactions.

Our Standards of Conduct

We conduct our business with integrity and respect for our customers, suppliers and business partners. We aim to operate responsibly, comply with applicable laws and maintain professional standards throughout our sales, delivery, installation, servicing and support activities.

Our goal is to build lasting relationships through reliable products, responsive service and straightforward business practices.

Supporting Our Community

We recognise that businesses operate within communities and that responsible business practices extend beyond commercial transactions.

As Generators South Africa continues to grow, we aim to maintain positive relationships with the communities in which we operate and to conduct our activities in a responsible and respectful manner.

Power Solutions You Can Rely On

Whether you need a compact petrol generator for home use, a standby diesel generator for your business or a high-capacity industrial generator for demanding applications, Generators South Africa / GenSet SA is here to help you find a suitable power solution.

Contact our team for product information, generator specifications, quotations, delivery enquiries, servicing and after-sales support.

Our Standards and Values

At Generators South Africa, also known as GenSet SA, we believe that the way we conduct our business is just as important as the products and services we provide. Our standards are built around professionalism, integrity, respect, accountability and a commitment to our customers, employees, suppliers and business partners.

Our Working Environment

We aim to create a professional and positive working environment where people are treated with respect and are encouraged to contribute ideas, develop their skills and achieve their potential.

We believe that a supportive workplace creates better relationships, better teamwork and ultimately better service for our customers.

Responsible Business Practices

We are committed to conducting our business responsibly and in accordance with applicable laws, regulations and industry requirements. We work to maintain professional standards across our operations and expect our employees, suppliers, contractors and business partners to conduct themselves in an ethical and responsible manner.

Open and Respectful Communication

Clear communication is an important part of how we operate. We aim to communicate honestly and professionally with our customers, employees, suppliers and business partners while respecting confidentiality, privacy and individual rights. We believe that straightforward communication helps build trust and prevents misunderstandings.

Our Customers and Business Partners

Our customers are at the centre of our business. We strive to provide quality products, accurate information and dependable service throughout the customer journey — from initial enquiry and product selection through to delivery, installation, servicing and after-sales support where applicable.

We also value the relationships we have with our suppliers, contractors and other business partners. Maintaining these relationships helps us continue providing reliable products and professional service.

Standards We Do Not Accept

We believe that ethical business practices require us to clearly define the conduct that we will not tolerate.

Respect and Professional Conduct

We do not tolerate abusive, dishonest, threatening, discriminatory or disrespectful behaviour.

Everyone who interacts with our business is expected to conduct themselves professionally and treat others with dignity and respect.

Community and Environmental Responsibility

We expect our employees, contractors and business partners to act responsibly and to consider the potential impact of their activities on surrounding communities and the environment. Where inappropriate or irresponsible conduct is identified, we will take reasonable steps to address the matter.

Workplace Safety

Health and safety are important priorities. Unsafe working practices, deliberate disregard of safety procedures, harassment, discrimination or behaviour that places employees, customers or members of the public at unnecessary risk will not be tolerated.

Ethical Business Conduct

We do not knowingly participate in or support unlawful, fraudulent or unethical business activities.

We expect our employees, suppliers, contractors and business associates to maintain appropriate standards of integrity in their dealings with the company and our customers.

Responsible Communication

We expect all communication associated with our business to remain professional, respectful and appropriate.

Spam, abusive communications, knowingly misleading statements, threats, harassment or defamatory communications are not acceptable.

Commitment to Customers

We do not accept a careless or indifferent approach to customer service. Every customer enquiry, order, service request and warranty matter should be handled with professionalism and reasonable care. Our reputation is built through the quality of our products, the service we provide and the relationships we maintain. We therefore remain committed to continuously improving the way we serve our customers.